Privacy Policy

Your personal information will solely be utilized for order processing and will be erased within one week following the receipt of your package. We prioritize the confidentiality of our customers’ data and are committed to upholding our reputable standards. Therefore, we will diligently eliminate your personal details from our database, ensuring no trace is retained. We do not store any of your data. However, our website is hosted by Hostinger, and they may collect and process certain data as outlined in their Privacy Policy Please review their policy for details on how they handle your information.

Return Policy

While we currently do not have a return policy, please be reassured that each product undergoes thorough inspection before being dispatched. If your product arrives damaged please contact us via our help page and we will assist you in finding a solution

Terms and conditions

1. Payments: All payments are processed in XMR (Monero) and are confirmed over the blockchain. Transactions must be fully confirmed before an order is processed. Due to the nature of cryptocurrency, we do not offer refunds or chargebacks under any circumstances. Customers are responsible for ensuring that they send the correct amount to the correct address. Any errors in payment cannot be reversed or corrected by us.

2. Shipping: Orders are shipped via postal mail with tracking. For larger orders, a suitable courier will be chosen at our discretion. All shipping costs, potential import or customs fees, and any associated risks are the responsibility of the customer. We are not responsible for delays caused by postal services, customs inspections, or other unforeseen circumstances. Once an order has been shipped, the customer will receive tracking information. Damaged shipments should be reported to us within 48h of delivery.

3. Sales Policy: All sales are final. There is no return policy; however, after-sales support is available to assist with any issues related to product defects or order fulfillment errors. If a customer experiences a problem with their order, they must contact our support team within two (2) days of receiving the package. We will make reasonable efforts to assist in resolving any issues but do not guarantee replacements or compensation.

4. Order Processing & Backorders: If stock is low, orders may be placed on backorder. Customers will be notified if their order is affected and will have the option to cancel before processing. Estimated wait times for backordered items will be provided, but these are subject to change. If a customer chooses to keep their order on backorder, they acknowledge that delays may occur.

5. Customer Data: Customer data is deleted within one (1) week after order delivery to ensure privacy and security. We do not store or share customer information beyond what is necessary for order processing. However, customers should be aware that our hosting provider may retain data as per their policies. More details can be found in their privacy policy.

6. Liability Disclaimer: XMRSTREET.STORE is not responsible for any misuse of products purchased from our website. Customers are responsible for ensuring that their purchase complies with all local laws and regulations. We make no warranties or guarantees regarding the legality or suitability of our products in specific jurisdictions. All transactions and interactions with our website are conducted at the customer’s own risk.

7. Intellectual Property: All information and products on this website are the property of XMRSTREET.STORE. They may not be used for any commercial purposes without explicit permission. Unauthorized use, reproduction, or distribution of any content from this website may result in legal action.

8. Amendments to Terms: We reserve the right to update or modify these terms and conditions at any time without prior notice. Customers are encouraged to review this page periodically to stay informed of any changes. Continued use of our website and services constitutes acceptance of the updated terms.

By placing an order, the customer agrees to these terms and conditions.

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